Purchase and Sale Rules
These rules of purchase and sale (hereinafter referred to as the Rules) determine the rights of a person purchasing goods in the e-shop www.svarasusypsena.lt (hereinafter referred to as the Buyer) and e-shops www.svarasusypsena.lt (hereinafter referred to as the Seller) mutual rights, obligations and responsibilities when the Buyer purchases goods in the online store. By purchasing goods, the Buyer agrees to the application of these Rules.
2. Conclusion of a purchase and sale agreement
2.1. A purchase and sale agreement is concluded for each order. The agreement between the Buyer and the Seller is considered concluded from the moment the Buyer creates a shopping cart in his/her name in the online store, specifies the delivery address, selects a payment method, and, having familiarized himself/herself with these Rules, clicks the “Buy” or “Order” button and pays for the goods himself/herself. In cases where the Buyer does not agree with all or a certain part of the Rules, he/she must not place an order.
2.2."Payments can be made using Swed, Seb, Luminor, Citadel, Šiaulių bankas electronic banking services, Visa / MasterCard payment cards,. Payments are available in euros. Payments are processed using Stripe and Paysera. payment platforms. Payments are processed using MakeCommerce.lt payments platform.”
2.3. The purchase-sale agreement is valid until the full fulfillment of the obligations under this agreement.
2.4. svarasypsena.lt Every contract concluded between the Buyer and the Seller is protected.
3. Buyer's rights3.1. The Buyer has the right to purchase the goods svarasypsena.lt in the online store in accordance with the procedure set out in these Rules and other sections of this e-store information.
3.2. The Buyer has the right to withdraw from the contract of purchase and sale of goods with svarasypsena.lt in the online store, notifying the Seller about this by e-mail within 14 working days from the delivery of the goods. The Buyer has the right to withdraw from the contract for the purchase and sale of goods with the Seller only if the goods are of good quality, have not been damaged and their appearance has not changed significantly.
4. Buyer's obligations4.1. The Buyer undertakes to accept the ordered goods and pay the agreed price for them. The order shall be processed only upon receipt of full payment.
4.2. If the Buyer's data provided in the order/registration form changes, the Buyer must update them immediately.
4.3. The Buyer undertakes not to transfer his login details to third parties. And if he loses his login details, he must immediately inform the Seller about it.
4.4. The Buyer, using svarasypsena.lt online store, agrees to these Rules of Purchase and Sale and undertakes to comply with them and not violate the legal acts of the Republic of Lithuania.
5. Seller's rights5.1. If the Buyer attempts to harm the operation or stable operation of the online store or violates his obligations, the Seller may, without prior notice, restrict, suspend (terminate) his ability to use the online store and is not liable for any losses incurred by the Buyer in this regard.
5.2. The Seller has the right to temporarily or indefinitely terminate the operations of the online store without separate notice and is not liable for any losses incurred by the Buyer in this regard.
5.3. The Seller is not liable for any actions of third parties when such parties, using the Buyer's data, place orders and/or make payments in the Seller's e-store.
5.4. The Seller has the right to unilaterally amend these Rules by publishing the amended Rules on the website of the online store. The amendments shall enter into force from the moment of publication for all transactions concluded after the publication.
5.5. The Seller has other rights provided for in the Rules and legal acts of the Republic of Lithuania.
Seller's obligations6.1. The Seller undertakes to send the paid goods or provide services to the Buyer within the period specified in the service description.
6.2. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.
6.3. If, due to important circumstances, the Seller is unable to deliver the ordered goods to the Buyer, the Seller undertakes to offer the Buyer an analogous or as similar product as possible. If the Buyer does not agree with this offer, the Seller shall refund the money paid by the Buyer within 5 working days.
6.4. The Seller undertakes to respect the Buyer's right to privacy regarding the Buyer's personal information specified in svarasypsena.lt in the online store registration form and will not transfer it to third parties.
6.5. The Seller undertakes to provide all conditions for the Buyer to properly use svarasypsena.lt services provided by the online store.
7. Delivery of goods7.1. The goods are delivered by a transport company.
7.2. Usually, the goods are shipped to the address specified by the Buyer within 1-4 business days from the receipt of payment for the goods, if the goods are in the Seller's warehouses. The Seller does not guarantee that the goods will be delivered in all cases within the period specified in the previous sentence, especially if the ordered goods are not in the Seller's warehouses. Delivery of goods is carried out throughout the territory of the Republic of Lithuania, including the Curonian Spit.
7.3. Orders are sent by registered mail with tracking. The Seller sends a notification of the order dispatch together with a tracking link to the e-mail address provided by the Buyer in the order form.
7.4. During delivery of the shipment, the Buyer or, as the case may be, the Buyer's representative must, together with the representative of the transport company, check the condition of the shipment packaging, quantity, quality and assortment of goods.
7.5.1. If damage to the package is detected, but no discrepancy(ies) in the quantity, quality, or assortment of goods is detected, the Buyer or, depending on the case, the Buyer's representative must note the damage to the package in the data logger provided by the transport company representative or in the paper delivery confirmation.
7.5.2. If any discrepancy(ies) in the quantity and/or quality and/or assortment of goods is detected, the Buyer or, as the case may be, the Buyer's representative must not accept the shipment. In such a case, the representative of the transport company, together with the Buyer or, as the case may be, the Buyer's representative, shall fill out a special shipment inspection report, in which the violations found are noted.
7.5.3. Once the Buyer or, as the case may be, the Buyer's representative has accepted the shipment and signed the data logger or paper delivery confirmation provided by the transport company representative and noted the damage to the shipment packaging, it is considered that the goods were delivered in damaged shipment packaging, but the quantity, quality, and assortment of the goods comply with the terms of the purchase and sale agreement, and the additional services specified in the data logger or paper delivery confirmation have been properly performed.
7.5.4. After the Buyer or, as the case may be, the Buyer's representative has accepted the shipment and signed the data logger or paper delivery confirmation provided by the transport company representative without any comments, it is considered that the goods have been delivered in an undamaged package, the quantity, quality, and assortment of the goods comply with the terms of the purchase and sale agreement, and the additional services specified in the data logger or paper delivery confirmation have been properly performed.
7.6. Upon delivery of the goods to the address specified by the Buyer, the goods shall be deemed to have been transferred to the Buyer, regardless of whether the goods are actually accepted by the Buyer or by any other person who has accepted the goods at the specified address. If the goods are not delivered on the scheduled delivery date, the Buyer shall immediately, but no later than the day after the scheduled delivery date, inform the Seller thereof. Otherwise, the Buyer shall lose the right to make claims to the Seller related to non-delivery or late delivery of the goods.
8. Return and exchange of goods8.1. Defects in the sold goods are eliminated, poor-quality goods are replaced, returned in accordance with the Rules for Returning and Exchanging Goods approved by the Minister of Economy Order No. 217 of 29 June 2001 “On Approval of the Rules for Returning and Exchanging Goods”.
8.2. In order to return the product(s) in the cases specified in clause 11.1. of the Rules, the Buyer must inform the Seller by e-mail. labas@svarasusypsena.lt.
8.3. The Buyer may exercise the right provided for in clause 11.1 of the Rules within 14 calendar days from the date of delivery of the goods to him, by informing the Seller thereof by e-mail. labas@svarasusypsena.lt.
8.4. When returning goods to the Buyer, the following conditions must be met: 11.4.1. the returned goods must be in the original, neat packaging (this point does not apply in the case of returning a defective product); 11.4.2. the goods must not have been damaged by the Buyer; 11.4.3. the product must be unused, not having lost its commercial appearance (label not damaged, protective film not torn, etc.) (this point does not apply in the case of returning a poor-quality product); 11.4.4. the returned product must be in the same configuration as the one received by the Buyer; 11.4.5. when returning the product, it is necessary to provide a document of its acquisition; 11.4.6. a used product can also be returned, if this complies with on this page rules are indicated.
8.5. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with the procedure for returning goods set out in this article.
8.6. The Buyer may deliver the returned goods himself to the address Verkių g. 31B-2, Vilnius 09108 by prior arrangement. The Seller undertakes to accept the goods or replace them with similar suitable goods. In the event that the Seller does not have similar goods, he shall refund the money paid for the goods to the Buyer.If the customer wants to refuse the goods within 14 calendar days, the Buyer can deliver them to the address Verkių st. 31B-2, Vilnius 09108 by prior arrangement.
8.7. The return and exchange of goods is carried out in accordance with the 2001 regulation of the Minister of Economy. June 29 by order no. 217 approved "Rules for return and exchange of items" and the Minister of Economy in 2001. August 17 by order no. 258 of the approved "Rules for the sale of goods and provision of services when contracts are concluded using means of communication".
9. Product quality, guarantees9.1. Each svarasypsena.lt The properties of the goods sold are generally indicated in the product description for each product.
9.2. The Seller is not responsible for the fact that the color, shape or other parameters of the goods in the online store may not correspond to the actual size, shape and color of the goods due to the characteristics of the display used by the Buyer.
9.3. The Seller provides a warranty for all goods.
9.4. In the event that the Seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legal acts shall apply.
10. Joint and several liability10.1. The Buyer is responsible for the accuracy of the data provided in the registration form. The Buyer assumes responsibility for the consequences arising from the incorrectness or inaccuracy of the data provided in the registration form.
10.2. The parties shall be liable for any breach of the purchase and sale agreement concluded using the online store in accordance with the procedure established by the legal acts of the Republic of Lithuania.
10.3. Taking into account the provisions of Article 8, paragraph 3 of the Law on Electronic Signature of the Republic of Lithuania, the Buyer agrees with the Seller that the confirmation of the Buyer's actions in the online store using the login data to the online store (identification code) has the legal force of an electronic signature established by Article 8, paragraph 1 of the Law on Electronic Signature (i.e. has the same legal force as a signature in written documents and is admissible as a means of evidence in court). The Buyer must protect his login data to the online store and not disclose them, ensure that the data is known only to him and that only he uses the data, not to transfer it or otherwise make it possible for other persons to get acquainted with or use it. If there is a suspicion that the login data may have been learned by another person, immediately notify the Seller, and immediately inform the Seller about the violation or disclosure of the login data to the online store. All actions performed using the Buyer's identification code are considered to be performed by the Buyer, and the Buyer assumes full responsibility for the consequences of such actions.
10.4. The Seller is not responsible for the information provided on the websites of other companies, even if the Buyer accesses these websites through links in the Seller's online store.
10.5.The Seller is not responsible for the fact that the goods displayed in the e-shop do not correspond in their color, shape or other parameters to the actual size, shape and color of the goods due to the characteristics of the monitor used by the Buyer.
10.6. In the event of damage, the guilty party shall compensate the other party for the direct damage caused by its fault.
11. Processing of personal data11.1. When placing an Order, the Buyer must provide the Seller with personal data that the Seller can use to identify the Buyer, deliver the Order, contact them if necessary for additional information, or (with the customer's consent) use them for direct marketing purposes.
11.2. By placing an Order, the Buyer agrees that information messages necessary to fulfill the order for the Goods will be sent to the email address and telephone number provided by him/her.
11.3. The Buyer who does not wish his/her email address or telephone number to be used for direct marketing purposes must notify the Seller thereof.
11.4. The Seller confirms that the personal data specified by the Buyer will be processed only for the purpose of purchasing Goods from the Seller and direct marketing (except in cases where the Buyer has provided information in accordance with Article 10 of the Rules).In accordance with the procedure specified in point 3, the Buyer notifies that he does not wish his personal data to be processed for direct marketing purposes. The Seller undertakes not to disclose the Buyer's personal data to third parties, except for the Seller's partners providing delivery of the Goods or other services related to the proper execution of the Buyer's order. In all other cases, the Buyer's personal data may be disclosed to third parties only in accordance with the procedure provided for by the legal acts of the Republic of Lithuania.
11.5. Personal data used by the Buyer when making transfers from their credit or debit accounts to the Seller in banking systems are processed securely using SSL (Secure Socket Layer) certificates. The banks used by the Buyer bear full responsibility for these personal data.
11.6. The Buyer, as a data subject, has the right to receive information about how his/her personal data is processed, to correct, delete or object to its processing.
11.7. In order to provide the Buyer with full E-shop capabilities, the Seller records information – cookies – on the Buyer’s computer (device). The Seller uses the recorded information to identify the Buyer as a previous E-shop visitor, to store information about purchases placed in the Buyer’s Shopping Cart, and to collect website traffic statistics. The Buyer has the opportunity to view what information (cookies) the Seller records and may delete some or all of the recorded cookies. The Buyer also has the right to object to the recording and use of information (cookies) on his computer (device), but in this case certain E-shop functions may not be available to him. By accepting the Rules, the Buyer agrees to the recording of information on his computer (device). The Buyer may withdraw this consent at any time by changing the settings of his Internet browser or by contacting the Seller.
11.8. Any request or instruction related to the processing of personal data must be submitted by the Buyer to the Seller in writing. The Seller, upon receipt of such a request or instruction from the Buyer, shall provide the Buyer with a written response no later than within 30 (thirty) calendar days.
11.9. If the Buyer does not agree with the Personal Data Protection provisions specified in this section of the Rules, the Buyer loses the right to use the E-mail. store services.
12. Information exchange12.1. The Seller sends all notifications to the Buyer's email address provided in the registration form and via SMS.
12.2. The Buyer shall send all messages and questions to the contacts specified in the "Contacts" section of the Seller's online store (by phone +37060775995 and by e-mail labas@svarasusypsena.lt).
13. Final provisions13.1 A buyer who does not agree with these terms and conditions may not use the e-store.
13.2 If, after the change of the rules, the Buyer continues to use the services provided by the online store, it is deemed that he agrees with the new version of the rules, partial amendments or additions.
13.3 All disputes arising from or related to the purchase and sale agreement between the Buyer and the Seller shall be resolved through negotiations. If no agreement is reached, the disputes shall be resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania.